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  • Writer's pictureMuhammad Ali

What is a marketing persona?

One of the challenges of creating a marketing strategy is predicting how potential customers will react to your content. If your strategy fails to reach your target audience, all the time, energy, and resources you put into it will be wasted.

What are Marketing Personas

Marketing personas are characters designed to represent sections of your target customers. They are used as tools to help understand customer motivations and predict customer behavior to increase sales.

For example, if you are creating a product that you think will appeal to teens, it would be good to create a character for them. You will give it a name, an age, and you will pose a problem to it that you can solve. You can also jot down things like if he had a car or an after-school job.

This improves the effectiveness and efficiency of marketing. When trying to decide how to market your product, personas help you see through the eyes of your customers. By taking their values ​​into account, you will know better how to tap into the emotions of your customers to make your products or services more attractive.

Persona marketing is useful in a variety of different situations. For example, it can link with content marketing to make characters available to your target readers. They can also help you determine the best method of communicating with your customers and the types of promotional strategies to use. They can even be useful in inspiring new products or services based on the needs or wants of your customers.

How to create B2B or B2C marketing personas? (4 steps)

Creating a marketing persona can be time-consuming. However, if you make good use of your personality, it will be worth it. Let's go through four steps and discuss how to create a character!

Step 1: Gather information on current or potential customers

The first step in creating a buyer persona is research. You'll want to put together all the customer information you'll need to create user personas. Demographics, including age, gender, income, marital status, education level, and location, are a good place to start.

However, information such as their preferred method of communication is also important. You can reach teens on social media, but it will be easier to reach older people on the phone. When it comes to SEO keyword strategy, figuring out which keywords your customers find the most engaging will also be helpful.

More importantly, you might want to get to the heart of what motivates your customers to shop. Aspects like their values, greatest challenges, needs, and wants are essential parts of your personality. This type of information will be most important in helping you understand the motivations of your customers.

There are several sources you can use to compile this information. Facebook Insights and Google Analytics are useful tools if you already have a Facebook profile or a website. You can also use customer surveys, interviews, or in-person interactions with customers to gather the data you will need.

Step 2: Find or create a "personal model".

You will find many methods to view personal information. Bulleted lists, short first-person character stories, charts, or even a combination of the two are popular options. Any method is acceptable, as long as it presents your character information in a way that makes sense to you.

You can also create comparative personas by including tables and charts to record information such as the percentage of your customer base that each marketing persona represents. The sliders can indicate information such as personality traits or a willingness to spend.

There are a lot of character models to be found online. However, if you are feeling creative, you can make your models or mix and match parts of the models you have found. This way you will get an ideal model for your specific needs.

Step 3: Determine the right number of marketing personas for your business.

The number of personas you need will depend on your business and your current and ideal customers. Persona marketing is most effective when you find the right balance of characters to completely cover your customer base, without introducing "decision paralysis" into a given situation.

First, determine how many problems or challenges your product or service solves. If each of these issues applies to a different type of customer, you will need a character for each. Niche businesses are likely to have fewer personas since they target a specific market.

You should also think about what types of customers you want to appeal to the most. You might be able to identify a very large number of people that you could market to, but if you're interested in targeting only a small number of people, create personas for those types of customers and focus. on these sections of your clientele

Step 4: Humanize your character

Naming your characters might seem a bit silly, or at least unimportant. However, the opposite is true. Humanizing your characters by naming them (including details like their hobbies and job titles, and even finding photos to represent them) is part of what makes a person an effective tool.

Persona marketing works best when used to create a customer-centric brand. Rather than being a profiling tool, marketing personas are supposed to help you see through the eyes of target customers to better understand them.

Humanizing your buyer persona helps accomplish this by making their personality more like that of a real person. Everyone will have problems that you are trying to solve with your products or services. Plus, they will have their preferences, desires, and stories that will play a role in how you can reach them.

You can use basic tools and resources such as name generators and archive photos to help you with this part of the process. You can even go one step further and search for the most common names for certain demographics (like age or job title, for example).

How to use Persona marketing?

The uses of the buyer persona are vast and varied. While most people find them useful for developing ideas for marketing specific products, they can also help generate leads and connect with customers. They can even inspire new products or services.

Once you've created your B2B or B2C marketing persona, you can start creating content to attract more people to your business. Through the use of a good SEO keyword strategy in blogging and social media content, you can help your business rank when customers search for answers to their most common problems, bringing new leads to them. your business.

Persona marketing can also help you identify the best channel for communicating with your customers. For example, knowing which social media platforms are most popular with certain demographic groups will help you determine which platforms to use to connect with your target audience.

Speaking of the target audience, characters are frequently used in content marketing to create blog posts, social media posts, and even email submissions. Knowing your audience can help you determine the best tone, style, and language to use when speaking to your clients.

Different types of promotions appeal to different types of people. For example, those with a frugal mind may expect sales, limited-time products, or other discounts. In contrast, contests and giveaways excite more competitive types. Fortunately, your personas can help you determine which promotions are most likely to motivate your customers.

Finally, knowing the problems or challenges your customers face can point you towards new lines of products and services. Ultimately, finding ways to fix these issues for your customers could open new doors for your business.


When you can see your business from the perspective of your customers, you will have a better understanding of how to attract them. Personas make customer desires and motivations clearer so you can better create content (with the right SEO keyword strategy), products, services, and promotion

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